The Google Maps team can no longer help you

I'm Martijn Beijk, SEO, and I specialize in Local Search at Onetomarket in Arnhem, the Netherlands.
My enthusiasm lays in Local & Mobile, including location-based services, context-awareness, semantic web and things as such.
Want to get in touch? contact me by mail or at Twitter: @martijnbeijk

Tracking Local traffic with Google Analytics
Using KML for Local SEO
Overview of items that appear in Universal Search